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 Fischer Process Industries is a leading distributor of pumps, valves, and process equipment servicing Ohio, Indiana, Kentucky, and West Virginia. Our 16,000 sq. ft. headquarters is located in Loveland, Ohio which serves as our pump & process equipment sales and service center. Valve and Instrumentation operations are located at our 6,000 sq. ft. Circleville, Ohio service center, which includes over a $1 million in inventory and complete valve service and repair capabilities. Our experienced staff of applications engineers and customer service representatives are dedicated to providing our customers with state-of-the-art liquid handling equipment and outstanding service, and are immediately available at 800.543.7000.
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| Company Vision
Fischer Process Industries, a stocking distributor, is in the business to provide our customers with fluid handling equipment, ancillary products, and services that achieve superior satisfaction resulting in success for our customers. |
| Company Mission Statement
To establish Fischer Process Industries as the best industrial supplier of quality fluid handling products and services that meet and exceed customer expectations while profitably growing our company and meeting the commitments of our employees and suppliers. We understand our customers needs and regularly measure our progress in satisfying those needs. We focus to drive out all costs that do not contribute to the pursuit of our vision. We are considered essential to our customer and vendors business success through meeting the commitments made to both. We encourage leadership, initiative, and innovation and train people to develop their full potential. Decision making occurs at the lowest effective level in the organization, and we work individually and in teams to produce exceptional business results. |
| Quality Policy
It is the policy of Fischer Process Industries to ensure that products delivered to our customers are accurate, on-time, and meet all customer requirements. Senior management is responsible for the company's quality objectives as outlined in our "Vision Statement". The company's purpose and mission is understood by all employees through intensive training and the signing of a "Team Commitment Agreement", which becomes part of the employee's file. This agreement details our goals and commitments as a customer driven company, and pledges employee support in adopting our practices and philosophies. |
| Quality Assurance Program
In order to ensure that our products and employees consistently meet and exceed our customers expectation, Fischer Process Industries initiated a Quality Program in 1993, in accordance with the ISO9002 specification. As of 1995, Fischer Process Industries has complied with the requirements of this standard, and is performing internal audits to ensure continued compliance is maintained. |
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